1. Return Period
Customers may request a return within 30 days after receiving the product.
2. Return Requirements
To be eligible for a return, products must:
1. Be unused.
2. Remain in original condition.
3. Include original packaging and accessories.
4. Be suitable for resale.
3. Non-Returnable Products
The following products cannot be returned:
1. Products that have been used.
2. Products damaged by misuse or improper handling.
3. Products that affect secondary sale due to use, damage, missing parts, or missing packaging.
4. Return Address
Approved returns should be sent to:
514 MAPLE AVE COLUMBUS WI 53925
Customers must contact customer support before sending any return.
5. Return Shipping Responsibility
1. If the product has quality issues, arrives damaged, or an incorrect item is received, we will cover the return shipping cost.
2. If the return is caused by personal preference, incorrect purchase, or other non-quality-related reasons, the customer is responsible for the return shipping cost.
6. Refund Process
After receiving and inspecting the returned product, approved refunds will be issued to the original payment method within 3–5 business days.
7. Refund Timing
Once the refund is processed, additional processing time may be required by the customer’s bank or payment provider before funds appear in the account.
8. Damaged or Incorrect Orders
If you receive a damaged or incorrect product, please contact us with relevant details so we can review the issue and provide an appropriate solution.
9. Contact Information
Email:
support@timetechhub.org
Phone:
+13512518114